Errors

When facing error scenarios, the Getnet API will provide a status_code property with an error code value that can be used to find its corresponding description, helping you better understand the nature of the error.

Below are the possible error code values and their corresponding descriptions.

Credit/Debit Errors

400-Bad Request

Error code	Description
PAYMENTS-012	Input amount greater than or equal to the transaction amount
PAYMENTS-013	Invalid portion amount
PAYMENTS-015	Contact issuer
PAYMENTS-016	Invalid NSU
PAYMENTS-019	Invalid card issue date
PAYMENTS-020	Invalid expiration date
PAYMENTS-024	Transaction undone
PAYMENTS-025	Invalid authentication
PAYMENTS-026	Invalid authorization
PAYMENTS-029	Invalid pre-authorization
PAYMENTS-044	Format error
PAYMENTS-050	Contact the institution
PAYMENTS-051	Parameterized negative response
PAYMENTS-054	Pending confirmation
PAYMENTS-055	Transaction cancelled
PAYMENTS-056	Transaction not allowed in this cycle
PAYMENTS-058	Reverse transaction
PAYMENTS-060	Card required in the transaction
PAYMENTS-061	Generic rejection
PAYMENTS-066	Invalid payment method
PAYMENTS-068	Invalid card digit
PAYMENTS-069	Repeated transaction
PAYMENTS-070	Card number does not check
PAYMENTS-072	Non-cancellable transaction
PAYMENTS-073	Transaction already cancelled
PAYMENTS-078	Invalid data on cancellation
PAYMENTS-079	Invalid cancellation amount
PAYMENTS-080	Invalid card
PAYMENTS-081	Exceeds date
PAYMENTS-082	Invalid cancellation
PAYMENTS-083	Use debit function
PAYMENTS-084	Use credit function
PAYMENTS-085	Transaction already made
PAYMENTS-090	Transaction not authorized by the card
PAYMENTS-091	Outside the allowed deadline
PAYMENTS-093	Authorization is already in process
PAYMENTS-094	Authorization to confirm receipt
PAYMENTS-098	Unregistered customer
PAYMENTS-117	Ask the cardholder to call the issuer
PAYMENTS-118	Invalid card or product not enabled
PAYMENTS-999	Unprocessed transaction
GENERIC-400	Invalid credit card Validation error Header validation Error requesting a cancellation Service error Parameter invalid Argument invalid Brand code not enabled Query validation error
CANCEL-400	Bad request on a reversal Denied. Payment already reversed

401-Unauthorized

Error code	Description
GENERIC-401	Unauthorized
CANCEL-401	Invalid client credential on a reversal

402-Business errors

Error code	Description
PAYMENTS-001	Value not reported
PAYMENTS-002	Invalid card
PAYMENTS-003	Expired card
PAYMENTS-004	Invalid parameter
PAYMENTS-005	Invalid security code
PAYMENTS-006	Invalid card brand
PAYMENTS-007	Operation not allowed
PAYMENTS-008	Invalid data
PAYMENTS-009	Minimum value of the invalid installment
PAYMENTS-010	Invalid number of installments
PAYMENTS-011	Number of installments exceeds limit
PAYMENTS-014	Installment payment not allowed
PAYMENTS-022	Invalid currency code
PAYMENTS-023	Card brand does not belong to the network
PAYMENTS-030	Error in user authentication
PAYMENTS-032	Denied by the issuer
PAYMENTS-033	Invalid establishment
PAYMENTS-034	Unauthorized request
PAYMENTS-036	Request identification
PAYMENTS-037	Transaction in progress
PAYMENTS-038	Invalid transaction
PAYMENTS-039	Invalid transaction amount
PAYMENTS-041	Redo the transaction
PAYMENTS-045	Restricted card
PAYMENTS-046	Lost card
PAYMENTS-047	Stolen card
PAYMENTS-048	Card without registration
PAYMENTS-049	Transaction not allowed to this customer
PAYMENTS-052	Duplicate transaction
PAYMENTS-053	Card locked
PAYMENTS-067	Threshold value exceeded
PAYMENTS-077	Invalid card number
PAYMENTS-096	Credit exceeded
PAYMENTS-101	Offline Authorizer
PAYMENTS-102	Customer with no credit limit
PAYMENTS-103	Transaction not authorized by the authorizing network
PAYMENTS-104	Integration error
PAYMENTS-105	Unauthorized transaction
PAYMENTS-109	There is a transaction to be confirmed
PAYMENTS-112	Non-existent document to cancel
PAYMENTS-113	Insufficient Balance
PAYMENTS-114	Exceeds the Approval Value Threshold
PAYMENTS-115	Exceeds the Withdrawal Frequency Limit
PAYMENTS-116	Authorization refused
SERVICE-402	Error capturing credit transaction Error adjusting credit pre authorization transaction
GENERIC-402	Error on creating postponed transaction Postponed payment is expired Antifraud denied Document invalid Error canceling credit transaction Error validating business requirements

403-Forbidden

Error code	Description
GENERIC-403	Payment method is not allowed Brand type is not allowed Service is not enabled Invalid token or previously used token Unauthorized error PIX product not enabled

404-Not found

Error code	Description
PAYMENTS-043	Record not found
PAYMENTS-057	Transaction does not exist
PAYMENTS-076	Transaction not available
PAYMENTS-095	Authorization not found
GENERIC-404	Error on creating postponed transaction Transaction not found Register was not found

409-Conflict

Error code	Description
GENERIC-409	The request could not be processed because of conflicting parameters

412-Precondition failed

Error code	Description
GENERIC-412	Parameter was not found Parameter was not defined

422-Unprocessable content

Error code	Description
GENERIC-422	Unprocessable Entity No refunds of partial sales, only full refunds allowed Previously canceled or denied payments cannot be canceled Partial cancellation can only be made after the capture day
CANCEL-124	Denied, violation of law
CANCEL-070	Denied. Operation refund not available for authorized transaction
CANCEL-088	Denied. Insufficient balance for this transaction

500-Internal server error

Error code	Description
PAYMENTS-042	Invalid response
PAYMENTS-059	Local network problem
PAYMENTS-062	Institution temporarily out of operation
PAYMENTS-063	System malfunction
PAYMENTS-064	Database error
PAYMENTS-071	Temporarily blocked authorizer
PAYMENTS-086	Transaction error
PAYMENTS-099	Uninitialized authorizer
PAYMENTS-100	Disconnected channel
PAYMENTS-107	Communication error
PAYMENTS-500	Internal Server Error
GENERIC-500	The server encountered an unexpected error

501-Not implemented

Error code	Description
GENERIC-501	Invalid response from the upstream server

503-Service unavailable

Error code	Description
PAYMENTS-021	Issuer System Unavailable - Please Try Again
GENERIC-503	The server is currently unable to handle the request, try again later

504-Gateway timeout

Error code	Description
PAYMENTS-031	Timeout
PAYMENTS-089	Internal timeout
GENERIC-504	Connection timeout

Boleto Errors

402-Business error

Error code	Description
PAYMENTS-402	00001 - Our invalid/incompatible number
	00007 - Invalid document species
	00016 - Invalid expiration date
	00057 - Incorrect drawee ZIP code
	00058 - Incorrect CPF/CNPJ
	00093 - Title value not reported
	00098 - Invalid Issue Date
	00100 - Issue date greater than due date
	00102 - Address of the drawee not informed
	00103 - Municipality of the drawee not informed
	00107 - Incorrect federation unit
	00113 - Invalid discount amount
	00124 - Zip code of the drawee not found
	00128 - Invalid protest code
	00145 - Invalid document type
	00147 - Number of days for invalid protest
	00160 - Neighborhood of the drawee not informed
	00176 - Record not found
	00422 - Inconsistent certificate
	00423 - Station is not of the agreement
	00424 - Agreement not marked for message exchange for online entry
	00425 - Environment marked as test and NSU is not test
	00426 - Environment marked as production with test NSU
	00427 - Station code does not belong to the agreement
	00428 - Agreement is not active
	00429 - Invalid discount type
	00430 - Exempt with discount value
	00431 - Field our non-numeric number
	00432 - Client does not have online entry
	00433 - Invalid discount deadline

Transactions denied by Antifraud

Error code	Description
200 250 0700 2000 480 481	Transaction denied by Antifraud system security rule
0150	Transaction sent with the “amount” field filled with the null or invalid amount
0902 101 102	Transaction sent with the “required” field filled with the null or invalid amount
231 0400 202	Incorrectly filled in credit card details
400 0330 0500 0600 1300 1800	The credit card issuer did not approve the transaction.
234 0901 0000 0903 150 151 121 500	Unavailability in the Antifraud system. Contact Getnet.

ABECS Return Codes - Brazil

To support commercial establishments in better understanding transaction declines, ABECS (Associação Brasileira das Empresas de Cartões de Crédito e Serviços – Brazilian Association of Credit Card and Services Companies) has updated the return codes. Return codes are classified into two types: irreversible codes, where a different payment method must be requested; and reversible codes, for which the transaction may be resubmitted in accordance with the guidelines outlined in the accompanying spreadsheet. Getnet is fully prepared to provide customers with the corresponding codes listed in the table below.

ABECS Code	Card brand	Description	PD Return	Code Type	Message
00	ALL	APROVADA. TRANSACAO EXECUTADA COM SUCESSO	NA	NA	APPROVED TRANSACTION
01	HIPERCARD	VERIFIQUE OS DADOS DO CARTAO [ECOM-01]	PAYMENTS-002	IRREVERSIBLE	CARD NUMBER DOES NOT BELONG TO THE ISSUER
01	MASTERCARD	VERIFIQUE OS DADOS DO CARTAO [ECOM-01]	PAYMENTS-002	IRREVERSIBLE	CARD NUMBER DOES NOT BELONG TO THE ISSUER
12	HIPERCARD	PARCELAMENTO INVALIDO - NAO TENTE NOVAMENTE [ECOM-12]	PAYMENTS-002	IRREVERSIBLE	AMOUNT OF INVALID INSTALLMENT
12	MASTERCARD	PARCELAMENTO INVALIDO - NAO TENTE NOVAMENTE [ECOM-12]	PAYMENTS-002	IRREVERSIBLE	AMOUNT OF INVALID INSTALLMENT
12	ELO	VERIFIQUE OS DADOS DO CARTAO [ECOM-12]	PAYMENTS-002	IRREVERSIBLE	CARD ERROR
64	ELO	VALOR DA TRANSACAO NAO PERMITIDO - NAO TENTE NOVAMENTE [ECOM-64]	PAYMENTS-039	IRREVERSIBLE	INVALID MINIMUM TRANSACTION AMOUNT
76	ELO	CONTA DESTINO INVALIDA - NAO TENTE NOVAMENTE [ECOM-76]	PAYMENTS-034	IRREVERSIBLE	INVALID OR NON-EXISTENT DESTINATION ACCOUNT
912	AMEX	FALHA DE COMUNICACAO - TENTE MAIS TARDE [ECOM-912]	PAYMENTS-021	IRREVERSIBLE	OFF-AIR EMITTER
911	AMEX	FALHA DE COMUNICACAO - TENTE MAIS TARDE [ECOM-911]	PAYMENTS-021	IRREVERSIBLE	SYSTEM FAILURE
04	ELO	REFAZER A TRANSACAO [ECOM-04]	PAYMENTS-034	REVERSIBLE	GENERIC
06	ELO	LOJISTA CONTATE O ADQUIRENTE [ECOM-06]	PAYMENTS-002	REVERSIBLE	REDO THE TRANSACTION (ISSUER REQUESTS RETRY)
R1	VISA	SUSPENSAO DE PAGAMENTO RECORRENTE PARA SERVICO - NAO TENTE NOVAMENTE [ECOM-R1]	PAYMENTS-605	IRREVERSIBLE	SUSPENSION OF RECURRING PAYMENT FOR ALL SERVICE
04	VISA	CONTATE A CENTRAL DO SEU CARTAO - NAO TENTE NOVAMENTE [ECOM-04]	PAYMENTS-034	IRREVERSIBLE	COLLECT CARD (NO FRAUD)
100	AMEX	CONTATE A CENTRAL DO SEU CARTAO [ECOM-100]	PAYMENTS-116	REVERSIBLE	GENERIC
101	AMEX	VERIFIQUE OS DADOS DO CARTAO [ECOM-101]	PAYMENTS-002	IRREVERSIBLE	EXPIRED CARD / DT INVALID EXPIRATION
106	AMEX	EXCEDIDAS TENTATIVAS DE SENHA. CONTATE A CENTRAL DO SEU CARTAO [ECOM-106]	PAYMENTS-008	REVERSIBLE	PASSWORD ATTEMPTS EXCEEDED
109	AMEX	TRANSACAO NAO PERMITIDA - NAO TENTE NOVAMENTE [ECOM-109]	PAYMENTS-049	IRREVERSIBLE	INVALID MERCHANT
110	AMEX	VALOR DA TRANSACAO NAO PERMITIDO - NAO TENTE NOVAMENTE [ECOM-110]	PAYMENTS-039	IRREVERSIBLE	INVALID TRANSACTION AMOUNT
115	AMEX	VERIFIQUE OS DADOS DO CARTAO [ECOM-115]	PAYMENTS-002	IRREVERSIBLE	CARD ERROR
116	AMEX	NAO AUTORIZADA [ECOM-116]	PAYMENTS-113	REVERSIBLE	INSUFFICIENT BALANCE/LIMIT
117	AMEX	SENHA INVALIDA [ECOM-117]	PAYMENTS-008	REVERSIBLE	INVALID PASSWORD
122	AMEX	VERIFIQUE OS DADOS DO CARTAO [ECOM-122]	PAYMENTS-002	IRREVERSIBLE	CARD NUMBER DOES NOT BELONG TO THE ISSUER
03	HIPERCARD	TRANSACAO NAO PERMITIDA - NAO TENTE NOVAMENTE [ECOM-03]	PAYMENTS-049	IRREVERSIBLE	INVALID MERCHANT
43	HIPERCARD	TRANSACAO NAO PERMITIDA - NAO TENTE NOVAMENTE [ECOM-43]	PAYMENTS-049	IRREVERSIBLE	STOLEN CARD
43	VISA	TRANSACAO NAO PERMITIDA - NAO TENTE NOVAMENTE [ECOM-43]	PAYMENTS-049	IRREVERSIBLE	STOLEN CARD
04	MASTERCARD	TRANSACAO NAO PERMITIDA PARA O CARTAO - NAO TENTE NOVAMENTE [ECOM-04]	PAYMENTS-034	IRREVERSIBLE	CONFIRMED FRAUD
04	HIPERCARD	TRANSACAO NAO PERMITIDA PARA O CARTAO - NAO TENTE NOVAMENTE [ECOM-04]	PAYMENTS-034	IRREVERSIBLE	CONFIRMED FRAUD
05	ELO	CONTATE A CENTRAL DO SEU CARTAO [ECOM-05]	PAYMENTS-116	REVERSIBLE	CONSULT ACCREDITOR
05	VISA	CONTATE A CENTRAL DO SEU CARTAO [ECOM-05]	PAYMENTS-116	REVERSIBLE	GENERIC
05	MASTERCARD	CONTATE A CENTRAL DO SEU CARTAO [ECOM-05]	PAYMENTS-116	REVERSIBLE	GENERIC
05	HIPERCARD	CONTATE A CENTRAL DO SEU CARTAO [ECOM-05]	PAYMENTS-116	REVERSIBLE	GENERIC
06	VISA	VERIFIQUE OS DADOS DO CARTAO [ECOM-06]	PAYMENTS-002	IRREVERSIBLE	CARD NUMBER DOES NOT BELONG TO THE ISSUER
07	VISA	TRANSACAO NAO PERMITIDA PARA O CARTAO - NAO TENTE NOVAMENTE [ECOM-07]	PAYMENTS-049	IRREVERSIBLE	CONFIRMED FRAUD
12	VISA	ERRO NO CARTAO – NAO TENTE NOVAMENTE [ECOM-12]	PAYMENTS-002	IRREVERSIBLE	FORMAT ERROR (MESSAGING)
13	ELO	VALOR DA TRANSACAO NAO PERMITIDO - NAO TENTE NOVAMENTE [ECOM-13]	PAYMENTS-039	IRREVERSIBLE	INVALID TRANSACTION AMOUNT
13	HIPERCARD	VALOR DA TRANSACAO NAO PERMITIDO - NAO TENTE NOVAMENTE [ECOM-13]	PAYMENTS-039	IRREVERSIBLE	INVALID TRANSACTION AMOUNT
13	MASTERCARD	VALOR DA TRANSACAO NAO PERMITIDO - NAO TENTE NOVAMENTE [ECOM-13]	PAYMENTS-039	IRREVERSIBLE	INVALID TRANSACTION AMOUNT
13	VISA	VALOR DA TRANSACAO NAO PERMITIDO - NAO TENTE NOVAMENTE [ECOM-13]	PAYMENTS-039	IRREVERSIBLE	INVALID TRANSACTION AMOUNT
14	ELO	VERIFIQUE OS DADOS DO CARTAO [ECOM-14]	PAYMENTS-002	IRREVERSIBLE	CARD NUMBER DOES NOT BELONG TO THE ISSUER
14	HIPERCARD	VERIFIQUE OS DADOS DO CARTAO [ECOM-14]	PAYMENTS-002	IRREVERSIBLE	SECURITY BREACH
14	MASTERCARD	VERIFIQUE OS DADOS DO CARTAO [ECOM-14]	PAYMENTS-002	IRREVERSIBLE	SECURITY BREACH
14	VISA	VERIFIQUE OS DADOS DO CARTAO [ECOM-14]	PAYMENTS-002	REVERSIBLE	INVALID CARD
15	HIPERCARD	DADOS DO CARTAO INVALIDO - NAO TENTE NOVAMENTE [ECOM-15]	PAYMENTS-002	IRREVERSIBLE	ISSUER NOT LOCATED - BIN INCORRECT
15	VISA	DADOS DO CARTAO INVALIDO - NAO TENTE NOVAMENTE [ECOM-15]	PAYMENTS-002	IRREVERSIBLE	ISSUER NOT LOCATED - BIN INCORRECT
15	MASTERCARD	DADOS DO CARTAO INVALIDO - NAO TENTE NOVAMENTE [ECOM-15]	PAYMENTS-002	IRREVERSIBLE	ISSUER NOT LOCATED - BIN INCORRECT
19	ELO	ERRO NO CARTAO – NAO TENTE NOVAMENTE [ECOM-19]	PAYMENTS-002	IRREVERSIBLE	PROBLEM WITH ACQUIRER
19	VISA	ERRO NO CARTAO – NAO TENTE NOVAMENTE [ECOM-19]	PAYMENTS-002	IRREVERSIBLE	PROBLEM WITH ACQUIRER
23	ELO	PARCELAMENTO INVALIDO - NAO TENTE NOVAMENTE [ECOM-23]	PAYMENTS-011	IRREVERSIBLE	AMOUNT OF INVALID INSTALLMENT
23	MASTERCARD	PARCELAMENTO INVALIDO - NAO TENTE NOVAMENTE [ECOM-23]	PAYMENTS-011	IRREVERSÍVEL	VALOR DA PARCELA INVÁLIDA
23	VISA	PARCELAMENTO INVALIDO - NAO TENTE NOVAMENTE [ECOM-23]	PAYMENTS-011	IRREVERSÍVEL	VALOR DA PARCELA INVÁLIDA
30	ELO	ERRO NO CARTAO – NAO TENTE NOVAMENTE [ECOM-30]	PAYMENTS-002	IRREVERSIBLE	FORMAT ERROR (MESSAGING)
30	MASTERCARD	ERRO NO CARTAO – NAO TENTE NOVAMENTE [ECOM-30]	PAYMENTS-002	IRREVERSIBLE	PROBLEM WITH ACQUIRER
30	HIPERCARD	ERRO NO CARTAO – NAO TENTE NOVAMENTE [ECOM-30]	PAYMENTS-002	IRREVERSIBLE	PROBLEM WITH ACQUIRER
30	VISA	ERRO NO CARTAO – NAO TENTE NOVAMENTE [ECOM-30]	PAYMENTS-002	IRREVERSÍVEL	PROBLEMA NO ADQUIRENTE
38	ELO	EXCEDIDAS TENTATIVAS DE SENHA. CONTATE A CENTRAL DO SEU CARTAO [ECOM-38]	PAYMENTS-008	REVERSIBLE	PASSWORD ATTEMPTS EXCEEDED
39	VISA	UTILIZE FUNCAO DEBITO [ECOM-39]	PAYMENTS-083	IRREVERSIBLE	INCORRECT FUNCTION (CREDIT)
41	HIPERCARD	TRANSACAO NAO PERMITIDA - NAO TENTE NOVAMENTE [ECOM-41]	PAYMENTS-049	IRREVERSIBLE	LOST CARD
41	MASTERCARD	TRANSACAO NAO PERMITIDA - NAO TENTE NOVAMENTE [ECOM-41]	PAYMENTS-049	IRREVERSIBLE	LOST CARD
41	ELO	TRANSACAO NAO PERMITIDA - NAO TENTE NOVAMENTE [ECOM-41]	PAYMENTS-049	IRREVERSIBLE	CARTÃO PERDIDO
41	VISA	TRANSACAO NAO PERMITIDA - NAO TENTE NOVAMENTE [ECOM-41]	PAYMENTS-049	IRREVERSIBLE	LOST CARD
43	MASTERCARD	TRANSACAO NAO PERMITIDA - NAO TENTE NOVAMENTE [ECOM-43]	PAYMENTS-049	IRREVERSIBLE	STOLEN CARD
43	ELO	TRANSACAO NAO PERMITIDA - NAO TENTE NOVAMENTE [ECOM-43]	PAYMENTS-049	IRREVERSIBLE	STOLEN CARD
53	VISA	UTILIZE FUNCAO CREDITO [ECOM-53]	PAYMENTS-084	IRREVERSIBLE	INCORRECT FUNCTION (DEBIT)
56	ELO	VERIFIQUE OS DADOS DO CARTAO [ECOM-56]	PAYMENTS-002	IRREVERSIBLE	CARD NUMBER DOES NOT BELONG TO THE ISSUER
51	VISA	NAO AUTORIZADA [ECOM-51]	PAYMENTS-113	REVERSIBLE	INSUFFICIENT BALANCE/LIMIT
51	MASTERCARD	NAO AUTORIZADA [ECOM-51]	PAYMENTS-113	REVERSIBLE	INSUFFICIENT BALANCE/LIMIT
51	HIPERCARD	NAO AUTORIZADA [ECOM-51]	PAYMENTS-113	REVERSIBLE	INSUFFICIENT BALANCE/LIMIT
51	ELO	NAO AUTORIZADA [ECOM-51]	PAYMENTS-113	REVERSIBLE	INSUFFICIENT BALANCE/LIMIT
52	VISA	UTILIZE FUNCAO CREDITO [ECOM-52]	PAYMENTS-084	IRREVERSIBLE	INCORRECT FUNCTION (DEBIT)
61	VISA	VALOR EXCEDIDO. CONTATE A CENTRAL DO SEU CARTAO [ECOM-61]	PAYMENTS-114	REVERSIBLE	EXCESS VALUE
54	HIPERCARD	VERIFIQUE OS DADOS DO CARTAO [ECOM-54]	PAYMENTS-002	IRREVERSIBLE	EXPIRED CARD / DT INVALID EXPIRATION
54	MASTERCARD	VERIFIQUE OS DADOS DO CARTAO [ECOM-54]	PAYMENTS-002	IRREVERSIBLE	EXPIRED CARD / DT INVALID EXPIRATION
54	ELO	VERIFIQUE OS DADOS DO CARTAO [ECOM-54]	PAYMENTS-002	IRREVERSIBLE	EXPIRED CARD / DT INVALID EXPIRATION
54	VISA	VERIFIQUE OS DADOS DO CARTAO [ECOM-54]	PAYMENTS-002	IRREVERSIBLE	EXPIRED CARD / DT INVALID EXPIRATION
55	VISA	SENHA INVALIDA [ECOM-55]	PAYMENTS-008	REVERSIBLE	INVALID PASSWORD
55	HIPERCARD	SENHA INVALIDA [ECOM-55]	PAYMENTS-008	REVERSIBLE	INVALID PASSWORD
55	ELO	SENHA INVALIDA [ECOM-55]	PAYMENTS-008	REVERSIBLE	INVALID PASSWORD
55	MASTERCARD	SENHA INVALIDA [ECOM-55]	PAYMENTS-008	REVERSIBLE	INVALID PASSWORD
61	ELO	VALOR EXCEDIDO. CONTATE A CENTRAL DO SEU CARTAO [ECOM-61]	PAYMENTS-114	REVERSIBLE	EXCESS VALUE
57	MASTERCARD	TRANSACAO NAO PERMITIDA PARA O CARTAO - NAO TENTE NOVAMENTE [ECOM-57]	PAYMENTS-049	IRREVERSIBLE	TRANSACTION NOT ALLOWED FOR THE CARD
57	HIPERCARD	TRANSACAO NAO PERMITIDA PARA O CARTAO - NAO TENTE NOVAMENTE [ECOM-57]	PAYMENTS-049	IRREVERSIBLE	TRANSACTION NOT ALLOWED FOR THE CARD
57	VISA	TRANSACAO NAO PERMITIDA PARA O CARTAO - NAO TENTE NOVAMENTE [ECOM-57]	PAYMENTS-049	IRREVERSIBLE	TRANSACTION NOT ALLOWED FOR THE CARD
57	ELO	TRANSACAO NAO PERMITIDA PARA O CARTAO - NAO TENTE NOVAMENTE [ECOM-57]	PAYMENTS-049	IRREVERSIBLE	TRANSACTION NOT ALLOWED FOR THE CARD
58	HIPERCARD	TRANSACAO NAO PERMITIDA PARA O CARTAO - NAO TENTE NOVAMENTE [ECOM-58]	PAYMENTS-049	IRREVERSIBLE	TRANSACTION NOT ALLOWED
58	ELO	TRANSACAO NAO PERMITIDA PARA O CARTAO - NAO TENTE NOVAMENTE [ECOM-58]	PAYMENTS-049	IRREVERSIBLE	INVALID MERCHANT
58	MASTERCARD	TRANSACAO NAO PERMITIDA PARA O CARTAO - NAO TENTE NOVAMENTE [ECOM-58]	PAYMENTS-049	IRREVERSIBLE	TRANSACTION NOT ALLOWED
58	VISA	TRANSACAO NAO PERMITIDA PARA O CARTAO - NAO TENTE NOVAMENTE [ECOM-58]	PAYMENTS-049	IRREVERSIBLE	TRANSACTION NOT ALLOWED
59	VISA	CONTATE A CENTRAL DO SEU CARTAO [ECOM-59]	PAYMENTS-002	REVERSIBLE	SUSPECTED FRAUD
59	ELO	CONTATE A CENTRAL DO SEU CARTAO [ECOM-59]	PAYMENTS-002	REVERSIBLE	SUSPECTED FRAUD
61	MASTERCARD	VALOR EXCEDIDO. CONTATE A CENTRAL DO SEU CARTAO [ECOM-61]	PAYMENTS-114	REVERSIBLE	EXCESS VALUE
61	HIPERCARD	VALOR EXCEDIDO.CONT ATE A CENTRAL DO SEU CARTAO [ECOM-61]	PAYMENTS-114	REVERSIBLE	EXCESS VALUE
76	VISA	CONTATE A CENTRAL DO SEU CARTAO - NAO TENTE NOVAMENTE [ECOM-76]	PAYMENTS-034	IRREVERSIBLE	INVALID REVERSAL
77	ELO	CONTA ORIGEM INVALIDA - NAO TENTE NOVAMENTE [ECOM-77]	PAYMENTS-600	IRREVERSIBLE	INVALID OR NON-EXISTENT SOURCE ACCOUNT
62	ELO	CARTAO NAO PERMITE TRANSACAO INTERNACIONAL [ECOM-62]	PAYMENTS-045	IRREVERSIBLE	DOMESTIC CARD - INTERNATIONAL TRANSACTION
62	VISA	CARTAO NAO PERMITE TRANSACAO INTERNACIONAL [ECOM-62]	PAYMENTS-045	IRREVERSIBLE	DOMESTIC CARD - INTERNATIONAL TRANSACTION
62	MASTERCARD	CARTAO NAO PERMITE TRANSACAO INTERNACIONAL [ECOM-62]	PAYMENTS-045	IRREVERSIBLE	DOMESTIC CARD - INTERNATIONAL TRANSACTION
62	HIPERCARD	CARTAO NAO PERMITE TRANSACAO INTERNACIONAL [ECOM-62]	PAYMENTS-045	IRREVERSIBLE	DOMESTIC CARD - INTERNATIONAL TRANSACTION
63	ELO	VERIFIQUE OS DADOS DO CARTAO [ECOM-63]	PAYMENTS-002	IRREVERSIBLE	SECURITY BREACH
63	VISA	VERIFIQUE OS DADOS DO CARTAO [ECOM-63]	PAYMENTS-002	REVERSIBLE	INVALID CARD
63	HIPERCARD	VERIFIQUE OS DADOS DO CARTAO [ECOM-63]	PAYMENTS-002	REVERSIBLE	SUSPECTED FRAUD
63	MASTERCARD	VERIFIQUE OS DADOS DO CARTAO [ECOM-63]	PAYMENTS-002	REVERSIBLE	SUSPECTED FRAUD
64	VISA	CONTATE A CENTRAL DO SEU CARTAO - NAO TENTE NOVAMENTE [ECOM-64]	PAYMENTS-039	IRREVERSIBLE	(buyer’s denial) FAILURE TO COMPLY WITH ANTI-MONEY LAUNDERING LAWS
64	AMEX	PARCELADO NAO PERMITIDO PARA CARTAO [ECOM - 64]	PAYMENTS-014	IRREVERSÍVEL	PARCELADO NAO PERMITIDO PARA CARTAO
64	MASTERCARD	PARCELADO NAO PERMITIDO PARA CARTAO [ECOM - 64]	PAYMENTS-014	IRREVERSÍVEL	PARCELADO NAO PERMITIDO PARA CARTAO
65	VISA	QTDADE DE SAQUES EXCEDIDA. CONTATE A CENTRAL DO SEU CARTAO [ECOM-65]	PAYMENTS-115	REVERSIBLE	AMOUNT OF WITHDRAWALS EXCEEDED
65	ELO	QTDADE DE SAQUES EXCEDIDA. CONTATE A CENTRAL DO SEU CARTAO [ECOM-65]	PAYMENTS-115	REVERSIBLE	AMOUNT OF WITHDRAWALS EXCEEDED
68	AMEX	TIMEOUT	PAYMENTS-031	REVERSÍVEL	TIMEOUT
68	ELO	TIMEOUT	PAYMENTS-031	REVERSÍVEL	TIMEOUT
65	MASTERCARD	QTDADE DE SAQUES EXCEDIDA. CONTATE A CENTRAL DO SEU CARTAO [ECOM-65]	PAYMENTS-115	REVERSIBLE	AMOUNT OF WITHDRAWALS EXCEEDED
65	HIPERCARD	QTDADE DE SAQUES EXCEDIDA. CONTATE A CENTRAL DO SEU CARTAO [ECOM-65]	PAYMENTS-115	REVERSIBLE	AMOUNT OF WITHDRAWALS EXCEEDED
74	VISA	SENHA INVALIDA - NAO TENTE NOVAMENTE [ECOM-74]	PAYMENTS-008	IRREVERSIBLE	PASSWORD EXPIRED / PASSWORD ENCRYPTION ERROR
74	ELO	SENHA INVALIDA - NAO TENTE NOVAMENTE [ECOM-74]	PAYMENTS-008	IRREVERSIBLE	PASSWORD EXPIRED / PASSWORD ENCRYPTION ERROR
75	HIPERCARD	EXCEDIDAS TENTATIVAS DE SENHA. CONTATE A CENTRAL DO SEU CARTAO [ECOM-75]	PAYMENTS-008	REVERSIBLE	PASSWORD ATTEMPTS EXCEEDED
75	ELO	EXCEDIDAS TENTATIVAS DE SENHA. CONTATE A CENTRAL DO SEU CARTAO [ECOM-75]	PAYMENTS-008	REVERSIBLE	PASSWORD ATTEMPTS EXCEEDED
75	MASTERCARD	EXCEDIDAS TENTATIVAS DE SENHA. CONTATE A CENTRAL DO SEU CARTAO [ECOM-75]	PAYMENTS-008	REVERSIBLE	PASSWORD ATTEMPTS EXCEEDED
75	VISA	EXCEDIDAS TENTATIVAS DE SENHA. CONTATE A CENTRAL DO SEU CARTAO [ECOM-75]	PAYMENTS-008	REVERSIBLE	PASSWORD ATTEMPTS EXCEEDED
78	ELO	DESBLOQUEIE O CARTAO [ECOM-78]	PAYMENTS-053	REVERSIBLE	NEW CARD WITHOUT UNLOCKING
78	VISA	DESBLOQUEIE O CARTAO [ECOM-78]	PAYMENTS-053	REVERSIBLE	NEW CARD WITHOUT UNLOCKING
78	MASTERCARD	DESBLOQUEIE O CARTAO [ECOM-78]	PAYMENTS-053	REVERSIBLE	NEW CARD WITHOUT UNLOCKING
81	VISA	SENHA INVALIDA - NAO TENTE NOVAMENTE [ECOM-81]	PAYMENTS-008	IRREVERSIBLE	PASSWORD EXPIRED / PASSWORD ENCRYPTION ERROR
88	HIPERCARD	SENHA INVALIDA - NAO TENTE NOVAMENTE [ECOM-88]	PAYMENTS-008	IRREVERSIBLE	PASSWORD EXPIRED / PASSWORD ENCRYPTION ERROR
88	MASTERCARD	SENHA INVALIDA - NAO TENTE NOVAMENTE [ECOM-88]	PAYMENTS-008	IRREVERSIBLE	PASSWORD EXPIRED / PASSWORD ENCRYPTION ERROR
82	ELO	ERRO NO CARTAO – NAO TENTE NOVAMENTE [ECOM-82]	PAYMENTS-002	IRREVERSIBLE	INVALID CARD (cryptogram)
82	VISA	ERRO NO CARTAO – NAO TENTE NOVAMENTE [ECOM-82]	PAYMENTS-002	IRREVERSIBLE	INVALID CARD (cryptogram)
86	HIPERCARD	SENHA INVALIDA [ECOM-86]	PAYMENTS-008	REVERSIBLE	INVALID PASSWORD
86	VISA	SENHA INVALIDA [ECOM-86]	PAYMENTS-008	REVERSIBLE	INVALID PASSWORD
86	MASTERCARD	SENHA INVALIDA [ECOM-86]	PAYMENTS-008	REVERSIBLE	INVALID PASSWORD
P6	ELO	SENHA INVALIDA UTILIZE A NOVA SENHA [ECOM-P6]	PAYMENTS-008	REVERSIBLE	NEW PASSWORD NOT ACCEPTED
03	VISA	TRANSACAO NAO PERMITIDA - NAO TENTE NOVAMENTE [ECOM-03]	PAYMENTS-049	IRREVERSIBLE	INVALID MERCHANT
91	HIPERCARD	FALHA DE COMUNICACAO - TENTE MAIS TARDE [ECOM-91]	PAYMENTS-021	REVERSIBLE	OFF-AIR EMITTER
91	VISA	FALHA DE COMUNICACAO - TENTE MAIS TARDE [ECOM-91]	PAYMENTS-021	REVERSIBLE	OFF-AIR EMITTER
91	ELO	FALHA DE COMUNICACAO - TENTE MAIS TARDE [ECOM-91]	PAYMENTS-021	REVERSIBLE	OFF-AIR EMITTER
91	MASTERCARD	FALHA DE COMUNICACAO - TENTE MAIS TARDE [ECOM-91]	PAYMENTS-021	REVERSIBLE	OFF-AIR EMITTER
91	AMEX	FALHA DE COMUNICACAO - TENTE MAIS TARDE [ECOM-91]	PAYMENTS-021	REVERSÍVEL	EMISSOR FORA DO AR
92	VISA	CONTATE A CENTRAL DO SEU CARTAO - NAO TENTE NOVAMENTE [ECOM-92]	PAYMENTS-034	IRREVERSIBLE	NOT LOCATED BY ROUTER
92	MASTERCARD	CONTATE A CENTRAL DO SEU CARTAO - NAO TENTE NOVAMENTE [ECOM-92]	PAYMENTS-034	IRREVERSIBLE	NOT LOCATED BY ROUTER
92	HIPERCARD	CONTATE A CENTRAL DO SEU CARTAO - NAO TENTE NOVAMENTE [ECOM-92]	PAYMENTS-034	IRREVERSIBLE	NOT LOCATED BY ROUTER
93	VISA	TRANSACAO NAO PERMITIDA PARA O CARTAO - NAO TENTE NOVAMENTE [ECOM-93]	PAYMENTS-049	IRREVERSIBLE	TRANSACTION DENIED FOR BREACH OF LAW
94	VISA	CONTATE A CENTRAL DO SEU CARTAO - NAO TENTE NOVAMENTE [ECOM-94]	PAYMENTS-034	IRREVERSIBLE	DUPLICATE DATE TRACING VALUE
94	MASTERCARD	CONTATE A CENTRAL DO SEU CARTAO - NAO TENTE NOVAMENTE [ECOM-94]	PAYMENTS-034	IRREVERSIBLE	DUPLICATE DATE TRACING VALUE
94	HIPERCARD	CONTATE A CENTRAL DO SEU CARTAO - NAO TENTE NOVAMENTE [ECOM-94]	PAYMENTS-034	IRREVERSIBLE	DUPLICATE DATE TRACING VALUE
96	MASTERCARD	FALHA DE COMUNICACAO - TENTE MAIS TARDE [ECOM-96]	PAYMENTS-021	REVERSIBLE	SYSTEM FAILURE
96	HIPERCARD	FALHA DE COMUNICACAO - TENTE MAIS TARDE [ECOM-96]	PAYMENTS-021	REVERSIBLE	SYSTEM FAILURE
96	VISA	FALHA DE COMUNICACAO - TENTE MAIS TARDE [ECOM-96]	PAYMENTS-021	REVERSIBLE	SYSTEM FAILURE
96	ELO	FALHA DE COMUNICACAO - TENTE MAIS TARDE [ECOM-96]	PAYMENTS-021	REVERSIBLE	SYSTEM FAILURE
99	ELO	VALOR DIFERENTE DA PRE AUTORIZACAO - NAO TENTE NOVAMENTE [ECOM-99]	PAYMENTS-601	IRREVERSIBLE	DIFFERENCE - PRE-AUTHORIZATION
AB	ELO	UTILIZE FUNCAO CREDITO [ECOM-AB]	PAYMENTS-084	IRREVERSIBLE	INCORRECT FUNCTION (DEBIT)
AC	ELO	UTILIZE FUNCAO DEBITO [ECOM-AC]	PAYMENTS-083	IRREVERSIBLE	INCORRECT FUNCTION (CREDIT)
B1	VISA	CONTATE A CENTRAL DO SEU CARTAO [ECOM-B1]	PAYMENTS-002	REVERSIBLE	SURCHARGE NOT SUPPORTED
B2	VISA	CONTATE A CENTRAL DO SEU CARTAO [ECOM-B2]	PAYMENTS-002	REVERSIBLE	SURCHARGE NOT SUPPORTED BY THE DEBIT NETWORK
N0	VISA	CONTATE A CENTRAL DO SEU CARTAO [ECOM-N0]	PAYMENTS-002	REVERSIBLE	FORCE STIP
N3	VISA	SAQUE NAO DISPONÍVEL - NAO TENTE NOVAMENTE [ECOM-N3]	PAYMENTS-604	IRREVERSIBLE	WITHDRAWAL NOT AVAILABLE
N4	VISA	VALOR EXCEDIDO. CONTATE A CENTRAL DO SEU CARTAO [ECOM-N4]	PAYMENTS-114	REVERSIBLE	EXCESS VALUE
N7	VISA	VERIFIQUE OS DADOS DO CARTAO [ECOM - N7]	PAYMENTS-005	IRREVERSIBLE	CVV2 FAILED / INVALID
N8	VISA	VALOR DIFERENTE DA PRE AUTORIZACAO - NAO TENTE NOVAMENTE [ECOM-N8]	PAYMENTS-601	IRREVERSIBLE	DIFFERENCE - PRE-AUTHORIZATION
P5	ELO	SENHA INVALIDA - NAO TENTE NOVAMENTE [ECOM-P5]	PAYMENTS-008	IRREVERSIBLE	TROCA DE SENHA / DESBLOQUEIO
03	MASTERCARD	TRANSACAO NAO PERMITIDA - NAO TENTE NOVAMENTE [ECOM-03]	PAYMENTS-049	IRREVERSIBLE	INVALID MERCHANT
R0	VISA	SUSPENSAO DE PAGAMENTO RECORRENTE PARA SERVICO - NAO TENTE NOVAMENTE [ECOM-R0]	PAYMENTS-605	IRREVERSIBLE	SUSPENSION OF RECURRING PAYMENT FOR A SERVICE
R2	VISA	TRANSACAO NAO PERMITIDA PARA O CARTAO - NAO TENTE NOVAMENTE [ECOM-R2]	PAYMENTS-049	IRREVERSIBLE	TRANSACTION NOT ELIGIBLE FOR VISA PIN
R3	VISA	SUSPENSAO DE PAGAMENTO RECORRENTE PARA SERVICO - NAO TENTE NOVAMENTE [ECOM-R3]	PAYMENTS-605	IRREVERSIBLE	SUSPENSION OF ALL AUTHORISATION ORDERS
180	AMEX	SENHA INVALIDA - NAO TENTE NOVAMENTE [ECOM-180]	PAYMENTS-008	IRREVERSIBLE	PASSWORD EXPIRED / PASSWORD ENCRYPTION ERROR
181	AMEX	ERRO NO CARTAO – NAO TENTE NOVAMENTE [ECOM-181]	PAYMENTS-002	IRREVERSIBLE	FORMAT ERROR (MESSAGING)
200	AMEX	TRANSACAO NAO PERMITIDA PARA O CARTAO - NAO TENTE NOVAMENTE [ECOM-200]	PAYMENTS-049	IRREVERSIBLE	TRANSACTION NOT ALLOWED FOR THE CARD
6P	VISA	VERIFIQUE OS DADOS DO CARTAO ADQ 4-6P	PAYMENTS-077	IRREVERSIBLE	Check the Card details
46	VISA	TRANSACAO NAO PERMITIDA PARA O CARTAO - NAO TENTE NOVAMENTE	PAYMENTS-054	IRREVERSIBLE	ACCOUNT CLOSED
46	ELO	TRANSACAO NAO PERMITIDA PARA O CARTAO - NAO TENTE NOVAMENTE	PAYMENTS-054	IRREVERSIBLE	ACCOUNT CLOSED
82	MASTERCARD	ERRO NO CARTAO – NAO TENTE NOVAMENTE [ECOM-82]	PAYMENTS-077	IRREVERSIBLE	CARD ERROR – DON’T TRY AGAIN
121	AMEX	ERRO NO CARTAO – NAO TENTE NOVAMENTE [ECOM-121]	PAYMENTS-077	IRREVERSIBLE	CARD WITH ERROR
79	MASTERCARD	ERRO NO CARTAO – NAO TENTE NOVAMENTE ADQ 4-79	PAYMENTS-077	IRREVERSIBLE	CARD ERROR – DON’T TRY AGAIN
83	MASTERCARD	ERRO NO CARTAO – NAO TENTE NOVAMENTE ADQ 4-83	PAYMENTS-077	IRREVERSIBLE	CARD ERROR – DON’T TRY AGAIN
70	VISA	VERIFIQUE OS DADOS DO CARTAO [ECOM - 70]	PAYMENTS-070	REVERSIBLE	CHECK THE CARD DATA
70	MASTERCARD	VERIFIQUE OS DADOS DO CARTAO [ECOM - 70]	PAYMENTS-070	REVERSÍVEL	VERIFIQUE OS DADOS DO CARTAO
111	AMEX	DESBLOQUEIE O CARTAO [ECOM - 111]	PAYMENTS-111	IRREVERSIBLE	UNLOCK THE CARD
G3	GETNET	ESTABELECIMENTO NAO CADASTRADO LIGUE GETNET [ECOM-G3]	PAYMENTS-033	REVERSIBLE	CONTACT GETNET
G4	GETNET	CARTAO INVALIDO [ECOM-G4]	PAYMENTS-077	IRREVERSIBLE	INVALID CARD
G5	GETNET	PRODUTO NAO HABILITADO [ECOM-G5]	PAYMENTS-049	REVERSIBLE	CONTACT GETNET
RT	GETNET	TRANSACAO REJEITADA ENTRAR EM CONTATO COM A GETNET [ECOM-RT]	PAYMENTS-701	REVERSIBLE	UNAUTHORIZED TRANSACTION
RE	GETNET	TRANSACAO NAO AUTORIZADA LIMITE DE TENTATIVAS EXCEDIDO [ECOM-RE]	PAYMENTS-701	IRREVERSIBLE	UNAUTHORIZED TRANSACTION
MD	GETNET	TRANSACAO NÃO AUTORIZADA ENTRAR EM CONTATO COM A GETNET [ECOM-MD]	PAYMENTS-701	REVERSIBLE	UNAUTHORIZED TRANSACTION
TA	GETNET	TRANSACAO REJEITADA ENTRAR EM CONTATO COM A GETNET [ECOM-TA]	PAYMENTS-701	REVERSIBLE	UNAUTHORIZED TRANSACTION
MB	GETNET	TRANSACAO NÃO PERMITIDA REGRAS DE BANDEIRA. NÃO TENTE NOVAMENTE [ECOM-MB]	PAYMENTS-701	IRREVERSIBLE	UNAUTHORIZED TRANSACTION
BP	GETNET	TRANSACAO NÃO PERMITIDA ESTABELECIMENTO BLOQUEADO [ECOM-BP]	PAYMENTS-701	IRREVERSIBLE	UNAUTHORIZED TRANSACTION
NW	GETNET	TRANSACAO NÃO PERMITIDA REGRAS DE BANDEIRA. NÃO TENTE NOVAMENTE [ECOM-NW]	PAYMENTS-701	IRREVERSIBLE	UNAUTHORIZED TRANSACTION
46	MASTERCARD	TRANSACAO NAO PERMITIDA – NAO TENTE NOVAMENTE [ECOM-46]	PAYMENTS-707	IRREVERSIBLE	TRANSACTION NOT ALLOWED – DO NOT TRY AGAIN
72	MASTERCARD	CONTA INDISPONIVEL – CONTATE A CENTRAL DO SEU CARTAO [ECOM-72]	PAYMENTS-708	IRREVERSIBLE	ACCOUNT UNAVAILABLE – CONTACT YOUR CARD CENTER
5C	VISA	TRANSACAO NAO PERMITIDA CONTATE A CENTRAL DO SEU CARTAO [ECOM-5C]	PAYMENTS-709	IRREVERSIBLE	TRANSACTION NOT ALLOWED CONTACT YOUR CARD CENTER
9G	VISA	CONTATE A CENTRAL DO SEU CARTAO [ECOM-9G]	PAYMENTS-710	IRREVERSIBLE	CONTACT YOUR CARD CENTER
15	ELO	VERIFIQUE OS DADOS DO CARTAO	PAYMENTS-080	IRREVERSIBLE	VERIFIQUE OS DADOS DO CARTAO
66	ELO	CONTATE A CENTRAL DO SEU CARTAO	PAYMENTS-015	IRREVERSIBLE	CONTACT YOUR CARD CENTER
93	ELO	CONTATE A CENTRAL DO SEU CARTAO	PAYMENTS-016	IRREVERSIBLE	CONTACT YOUR CARD CENTER
80	ELO	VERIFIQUE OS DADOS DO CARTAO	PAYMENTS-043	IRREVERSIBLE	VERIFIQUE OS DADOS DO CARTAO
81	ELO	BLOQUEIO DE FUNÇÃO - PORTADOR [ECOM-81]	—	IRREVERSIBLE _{(unless the card/function is unlocked)}	UNLOCK THE FUNCTION/CARD

Merchant Advice Code (MAC) Mastercard

To prevent the exposure of specific reasons for authorization denials to potential fraudsters, Mastercard has introduced three unique response codes, as outlined in the ABECS returns table above. When an issuer declines an authorization and sends a sensitive response code, Mastercard converts the original issuer code into one of the following tree new codes:

79 (Life Cycle)
82 (Politics)
83 (Fraud/Security)

The acquirer and the merchant will receive only the unique Mastercard code in the authorization response.

Without access to the specific reason for the denial, additional information is required for the merchant to determine whether the decline is reversible, and whether they should attempt the authorization again. To address this, Mastercard has introduced a new code: the MAC – Merchant Advice Code.

The MAC code indicates whether the merchant should retry the transaction and, if so, whether any action is required prior to doing so. The possible MAC code values are as follows: 01 – Updated/Additional information required 02 – Try again later 03 – Do not attempt again 04 – Token requirements not fulfilled for this token type U – Payment cancellation – Do not resubmit transaction

In cases where the response code is 51 (Insufficient Balance/Limit), Mastercard may also include additional advice in the MAC code field, specifying the time after which the transaction may be retried. The initial return number indicates the time unit: a value of 1 represents hours, and a value of 2 represents days, as outlined below: 101 = 1 hour 124 = 24 hours 202 = 2 days 204 = 4 days 206 = 6 days 208 = 8 days 210 = 10 days

The MAC code will be provided in the merchant_advice_code field, which is included in the 200 response schema for all card payments.

FROM TO Mastercard x Getnet

Getnet performs a FROM TO mapping of the original codes received from the Mastercard network to better group the returns according to similar rules for other card networks. Therefore, in the table below, you will find the FROM TO mapping performed:

MAC Mastercard	FROM TO MAC Getnet	Description	Classification
01	01	Updated/additional information needed	Reversible
02	02	Try Again Later	Reversible
03	03	Do Not Try Again	Irreversible
04	04	Token requirements not fulfilled for tdis token type	Reversible
21	U	Payment Cancellation – Do not resubmit transaction	Reversible
24	101	Try after 1 hour	Reversible
25	124	Try after 24 hours	Reversible
26	202	Try after 2 days	Reversible
27	204	Try after 4 days	Reversible
28	206	Try after 6 days	Reversible
29	208	Try after 8 days	Reversible
30	210	Try after 10 days	Reversible
NX	NX	Do Not Try Again	Irreversible
NV	NV	Try Again Later	Reversible
NU	NU	Try after 10 days	Reversible

Examples of Combinations of Response Codes with MAC Complementary Codes

The table below outlines the possible combinations of MAC codes, along with the response codes that may be sent by Mastercard. It also provides a description of the advice that can be derived from these codes. MAC codes 101, 124, 202, 204, 206, 208, and 210 are for exclusive use by Mastercard. The remaining MAC codes (01, 02, 03, 04, and U) may also be sent by issuers as advisory messages alongside other ABECS codes. In cases where these codes are received, it is important to verify whether the transaction can be retried. To do so, refer to the FROM TO MASTERCARD X GETNET mapping table: if the MAC code indicates that the transaction is reversible, it can be retried; if the MAC code indicates it is irreversible, the transaction cannot be retried.

Response Code	Mac	Description	Counselling	Classification
79 or 82	01	Updated/additional information needed	Updated information available in the Mastercard ABU database - check the new information before trying again	Reversible
79 or 82	03	Do Not Try Again	No updated credentials found in Mastercard ABU database – do not try again	Irreversible
83	01	Updated/additional information needed	Verify that the card information is correct. Authentication can improve the likelihood of approval - try again using authentication (e.g. 3DS)	Reversible
83	03	Do Not Try Again	Suspected fraud. Do not try again	Irreversible
79, 82, 83	02	Try Again Later	Please try again later	Reversible
51	101	Try after 1 hour	Please try again later	Reversible
51	124	Try after 24 hours	Try after 24 hours	Reversible
51	202	Try after 2 days	Try after 2 days	Reversible
51	204	Try after 4 days	Try after 4 days	Reversible
51	206	Try after 6 days	Try after 6 days	Reversible
51	208	Try after 8 days	Try after 8 days	Reversible
51	210	Try after 10 days	Try after 10 days	Reversible