Connecting via the Cloud (CreateCloud)
This guide explains how to connect an Integrated POS terminal remotely, through the Getnet cloud, using CreateCloud.
When to use the Cloud2Cloud connection
Use a Cloud2Cloud connection when:
- The terminal is remote and not reachable on your local network
- Your automation system runs as a backend or cloud service
- You manage distributed terminals across different locations
The Getnet cloud relays each command to the registered terminal, so no hostname or port is required.
Before you begin
Before connecting through the cloud, ensure that:
- The POS terminal is powered on and configured for Integrated POS mode
- The Connector App is installed and active on the terminal
- The terminal is registered for cloud communication and the required cloud services are available
- You have integrated the Integrated POS library for Android (AAR) or JavaScript
Step 1: Create the Cloud Connector
Establish the cloud channel with CreateCloud. No host or port is required; the cloud transport routes each command to the registered terminal.
import { Connector } from 'pos-integrated-lib-javascript';
// Initialize the cloud connector
const connector = Connector.CreateCloud();At this point, the cloud channel is initialized but the terminal has not yet been validated.
CreateCloud accepts an optional setupParams map to apply terminal configuration. Check the reconnection flow before using it.
Step 2: Validate the terminal
Validate the terminal using the Polling command before executing any operation:
const pollingResult = await connector.PollingAsync();A successful response (Code = 0, Connected = true) indicates that the POS is connected and ready. Proceed only if the Polling response indicates readiness.
Step 3: Execute operations
Once validated, use the Connector to run operations such as:
SaleRefundGetReports
Operations are processed sequentially — one at a time per Connector.
Step 4: Close the connection
After finishing all operations, close the Connector:
await connector.Close();Closing releases the cloud session cleanly. The Connector instance cannot be reused after closure.
Cloud connection considerations
- Cloud connections depend on an external service, so plan for latency
- Network or service interruptions may require reconnection and a new
Polling - If you use a custom
friendly_name, send it on every connection, because reconnection resets the terminal configuration CreateCloudis available in the Kotlin and JavaScript/TypeScript libraries
Next steps
- Connection Models — Comparison of the SDK (USB / HTTP) and Cloud2Cloud modes.
- Connector and Communication Flows — Lifecycle and sequential execution rule.
- Reconnection, Polling, and Resilience — When to poll and how reconnection works.
- Methods and Parameters Reference — CreateCloud parameters and code examples.